UTTAM BHATTACHARYA

Managed inbound leads and channel partners, fostering relationships and driving revenue. Successfully handled mid-market enterprise customers and managed service providers. Conducted new customer acquisition through cold calling, email, research, and social media from US Market. Led end-to-end pipeline management, from qualification to closure, for deals exceeding 50K+. Collaborated with cross-functional teams to ensure seamless sales processes. Prepared and analyzed sales pipeline reports and dashboards. Played a key role in multiple pilot program sales teams, contributing to GTM strategy drafting. Aligned lead generation, marketing, and sales teams to achieve common goals. Implemented CRM understanding and lead-flow management for enhanced efficiency. Established and nurtured strong client relationships, serving as the SPOC between clients and the firm. Developed and executed growth strategies for enhanced financial gain and customer satisfaction with North America. Formulated growth strategies targeting both financial gain and customer satisfaction. Identified new markets and customer needs through thorough research. Orchestrated business meetings with prospective clients, promoting company products/services. Played a pivotal role in contract negotiations, sales, pricing, and billing. Built and maintained long-term relationships with US Clients, ensuring maximum satisfaction. Conducted outbound calls to international clients, generating leads and nurturing relationships. Researched and identified potential US clients, engaging decision-makers within client organizations. Collaborated with senior management to develop and grow the sales pipeline.

Presented and pitched solutions/services to clients, addressing objections and negotiations. Successfully carried out cold calling in software sales and services for North American clients. Implemented innovative programs to enhance team loyalty and reduce turnover. Managed billing process issues and ensured high levels of customer satisfaction. Handled end-to-end pipeline management and participated in marketing strategies.

Consistently achieved 1st division marking throughout the final year of the program.