Gaurav Prakash C
@user.2483398
Customer Service Professional
Bengaluru
Gaurav Prakash C is a customer service professional based in Bengaluru with experience at MediBuddy, Rupeek Fintech Pvt Ltd, and Allsec Technologies Ltd. He demonstrates strong skills in empathy, active listening, problem solving, and time management, with hands-on experience in driving sales and managing customer inquiries. He is proficient in Microsoft Excel for inventory tracking.
Experience
Customer Service
MediBuddy
Drove sales by educating customers about products and services. Identified customer needs and wants to enhance customer experiences and boost sales. Responded to customer inquiries and concerns within deadlines. Maintained customer satisfaction with forward-thinking strategies.
Customer Service
Rupeek Fintech Pvt Ltd
Employed comprehensive benchmarks to establish and monitor customer service standards. Provided primary customer support to internal and external customers.
Customer Service
Allsec Technologies Ltd
Used Microsoft Excel to develop inventory tracking spreadsheets. Explained online self-help options to customers to promote additional and after-hours support choices.