Vibhor Pravin

Fostered relationship with over 20 educational institutes all over India and APAC region. Established channels for customer feedback and implemented customised enhancements for each client. Successfully converted 20% of pilot programs in the first month, and started leading the sales department of the organisation. Set up sales pipeline for both B2B and B2C prospects and established pricing methodologies to increase conversion rates of freemium customers. Initiated and maintained collaboration with Uttar Pradesh government for deployment of Cerebry in state government schools.

Acting as the account manager and the primary point of contact for all India and US clients. Increased 50% product adoption and over 75% customer satisfaction by enhancing product features and updating support processes with product and engineering team. Analysed utilisation data of over 50 SaaS tools to generate cost savings insights of over $400,000 for clients, increasing revenue for Quolum by $6,000 per paying client. Achieved over 30% price reduction per negotiation by leading SaaS procurement teams in vendor calls and establishing efficient workflows for procurement processes. Ran a successful G2 campaign, and got awarded in 6 categories of SaaS management tool section. Mentored new joiners in procurement, account management, and analytics roles to accelerate their onboarding and foster their professional growth.

Led the MCA Campaign, achieving an overall conversion rate of 31% by generating and assigning leads to over 240 account managers across South India. Fostered Corporate banking relationship with companies clocking revenue of INR 50+ crore. Achieved target of over INR 2 crore quarterly in LCBD and EBN transactions and over INR 10 crore current account float. Worked in synergy with retail bank managers to identify potential clients for commercial requirement as part of sales team. Maintained and analyzed KYC of existing and new clients.