ROBINN AGARAJAN

Proactively engaging with and successfully connecting to 100+ leads daily, consistently achieving and surpassing targeted metrics. Cultivating strong relationships to foster a robust referral network. Collaboratively contributing to team success by synergizing efforts towards achieving shared targets.

Proficiently identifying and qualifying prospective customers to expand client base. Delivering reliable feedback and providing exceptional after-sales support. Actively prospecting new customers through effective lead generation, follow-up, and strategic cold calling. Skillfully identifying key decision-makers within diverse business settings. Extensive background in handling diverse international voice processes, both inbound and outbound, catering to markets such as the US, Australia, Canada, and Singapore. Served as a spokesperson for an 8-member team, managing both personal targets and providing support to fellow teammates.

Steering daily business operations, devising and executing growth strategies, mentoring lower-level management and staff, budget formulation and management, revenue enhancement, talent acquisition, financial analysis, and uncovering avenues for expansion. Efficiently managing raw material procurement and inventory for seamless manufacturing operations. Crafting effective e-commerce website strategies while overseeing dispatches and shipping operations with precision.

Facilitating productive business meetings with potential clients to foster meaningful connections. Effectively promoting company products/services by addressing and anticipating client objectives. Proficiently drafting sales contracts in accordance with legal regulations, while maintaining meticulous records of sales, revenue, and invoices. Delivering reliable feedback and providing exceptional after-sales support to ensure customer satisfaction. Cultivating enduring relationships with both new and established clients, fostering loyalty and sustained partnerships. Nurturing entry-level staff into valuable sales professionals through targeted development and training.

Fostering enduring relationships with current members to ensure long-term engagement and satisfaction. Consistently engaging with customers to gauge product satisfaction and matchmaking success. Proactively understanding the needs of existing members and recommending suitable packages. Resolving any potential misunderstandings between members and matchmakers for seamless experiences. Quantify matchmakers' profile submissions and provide periodic reports to the Head.

Drive lead generation through diverse offline events to expand outreach. Identifying ideal prospects and skillfully nurturing relationships through timely follow-ups. Conceptualizing and organizing promotional events while distributing impactful pamphlets for effective marketing outreach. Discerning prospect needs, guiding them to suitable apartments, facilitating successful closures and Cultivating strong rapport with existing customers.