AKAmandeep Kaur
@amandeep.kaur
Marketing Sales Manager at AVVS Experts PVT ltd
Kolkata
Results-oriented SaaS professional with over 5 years of experience in specific SaaS domain, e.g., sales, customer success, product management. Proven track record of driving significant revenue growth, optimizing customer experiences, and managing high-impact projects in dynamic environments. Adapt at leveraging data-driven insights to enhance product offerings and exceed performance metrics.
Experience
Marketing Sales Manager
AVVS Experts PVT ltd
Managed a portfolio of 50+ enterprise accounts, maintaining a 95% customer retention rate through proactive engagement and support. Developed and executed a customer onboarding program, reducing time-to-value by 20% and increasing customer satisfaction. Analyzed customer feedback to identify and address pain points, resulting in a 15% improvement in Net Promoter Score (NPS). Collaborated with product teams to prioritize and address customer needs, influencing product roadmap decisions. Assisted in the development and launch of a new SaaS product, contributing to a 50% increase in user adoption within the first quarter. Conducted market research and competitive analysis to support product positioning and feature prioritization. Coordinated with cross-functional teams to ensure timely delivery of product updates and enhancements.
Education
NIFT
Masters in Business Management
Business Management
Mount Carmel college
BSc in Fashion Designing
Fashion Designing