Aditya Tripathi
@aditya.tripathi
Sales professional at Aditadv Tech Private Limited
GHB Kanakpur, Surat, Gujarat 93523
Aditya Tripathi is a seasoned professional with 15 years of experience in the Call Center Industry. His expertise spans E-Commerce, B2B and B2C Sales, Telemarketing, Virtual Assistance, Mortgage Processing, Data Research, Recruitment, and Customer Support. He is skilled in cultivating relationships and adapting to changing situations to drive organizational growth.
Experience
Sales Professional
Aditadv Tech Private Limited
Promoting and selling Adit, a comprehensive dental software solution. Responsibilities include contacting dental practices through cold calling and email, setting up product demonstrations, qualifying prospects, scheduling appointments, and generating leads.
Project Manager
MarketTime B2B
Facilitating seamless integration of physical and digital commerce for B2B wholesalers, sales rep agencies, and retailers. Responsibilities included leading daily stand-up meetings, managing project scope, coaching team members, controlling time management, and overseeing project deliverables.
Team Lead
White-Hat
Handling a team of 10 Chat L1 Agents, managing operations related to live coding classes, solving technical queries for students and teachers, and liaising with upper management to ensure chat targets were met.
City Manager
Sulekha Com New Media Pvt Ltd
Leading a team of Business Development Representatives, helping close sales for lead-based inquiries, analyzing the marketplace, training the sales team, and planning/executing sales strategies.
Assistant Manager Operations
Intelenet Global Services
Leading a team of Business Development Representatives and Team Leads. Responsibilities included helping close sales of Google Ad-Words, managing marketing campaigns, and ensuring sales targets were met.
Assistant Manager
Getit Infomedia Pvt Ltd
Handling a team of over 100 telemarketers. Managed sales and appointments across Gujarat & Madhya Pradesh, proactively following up on leads, and ensuring customer requirements were met across departments.
Project Manager
Accelere InfoSoft Pvt Ltd
Handling a team of 25 Virtual Assistants. Responsibilities included planning and finalizing projects within budget, acquiring resources, presenting progress reports, and mentoring team members.
Team Lead
Transform Solution Private Limited
Handling a team of 25 Telemarketers, conducting cold calling for projects in US, Canada & Australia. Responsibilities included motivating team members, coaching, and resolving group issues.
Team Lead & Process Trainer
Sanchita InfoTech Private Limited
Handling a team of 15 Telemarketers, conducting cold calling for projects in US & Canada. Focused on creating an environment of open communication, managing training, and achieving team consensus.
Education
South Gujarat University
Bachelors of Commerce (B.Com)
Dr. S & SS Gandhi College of Engineering and Technology
Diploma
Textile Manufacturing Technology