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Sher Bishwakarma

@sherbishwakarma

Senior Sales Executive at Kavya Enterprises

Gurugram, India

www.linkedin.com/in/sher-b-bishwakarma

Kavya EnterprisesCentral Board of Secondary Education

Sher Bahadur Bishwakarma is a seasoned Senior Sales Executive with an impressive 15-year career focused on customer satisfaction and exceeding sales targets. He possesses deep proficiency in CRM and Salesforce tools to optimize sales processes and drive revenue growth. His extensive experience covers diverse markets, including India (Delhi-NCR, Maharashtra, Karnataka, Madhya Pradesh) and international regions like the U.A.E., Qatar, Singapore, Philippines, and Australia. He is skilled in developing sales strategies and expanding market presence globally.

Experience

Senior Sales Executive

Kavya Enterprises

•May 2018 - Present•Delhi, India

Contributed to the formulation and refinement of the company's sales strategy, including setting sales targets, identifying target markets, and creating sales plans. Provided leadership and mentorship to the sales team, guiding and motivating them to achieve individual and team sales goals. Fostered and maintained relationships with key accounts and major clients, ensuring their needs are met and exploring opportunities for upselling or cross-selling additional products or services. Analysed sales data and trends to identify areas for improvement, make data-driven decisions, and adjust strategies to optimise sales outcomes. Stayed abreast of industry trends, competitor activities, and customer preferences to inform the sales approach and adapt to changing market conditions. Lead high-level sales presentations, negotiations, and contract discussions with clients. Prepared regular sales reports, forecasts, and budgets for senior management, providing insights into sales performance and future opportunities or challenges. Collaborated with the marketing team to develop and execute promotional campaigns. Attended events and trade shows around the country to network and promote company products.

Sales Supervisor

Excel Trading W.L.L.

•Nov 2017 - Apr 2018•Doha, Qatar

Supervised activities of the sales team to achieve desired sales results. Assisted in the development and implementation of sales strategies to achieve sales targets. Monitored and evaluated sales team performance and provided feedback. Assisted in the analysis of sales data and market trends to identify new opportunities. Managed and resolved customer complaints and issues. Coordinated with other departments and teams to ensure effective sales operations.

Sales Executive

Golden Stone Marble & Granite Trading

•Jan 2010 - Oct 2017•Abu Dhabi, United Arab Emirates

Visited residential & commercial sites for the measurement for design proposals. Met and exceeded sales targets and goals. Developed and maintained strong relationships with prospective and existing clients. Prepared proposals and cost estimates, ensuring they align with the client's budget and requirements. Collaborated with the design team to translate client ideas into actionable design plans and oversee project progress, ensuring time-lines and quality standards are met. Continuously identified new business opportunities, generated leads, and contributed to the expansion of the interior design firm's client base through effective sales strategies and networking efforts. Participated in outdoor sales activities, such as demonstrating at events or in public locations.

Sale Executive

Italica International

•Jan 2004 - Dec 2009•Delhi, India

Established and maintained strong relationships with customers, providing personalised assistance and guidance on footwear selections based on their preferences and needs. Stayed updated on the latest footwear trends, features, and brands to provide informed recommendations and effectively address customer inquiries. Met or exceeded sales targets by proactively identifying and pursuing sales opportunities, upselling and cross-selling products, and closing deals with customers. Monitored and managed inventory levels, ensuring that popular styles and sizes are adequately stocked and coordinating with the inventory team to restock as needed. Attended industry events and trade shows to network and generate leads.

Education

Central Board of Secondary Education

Senior Secondary

Jan 2004

Sunrise University

Bachelor of Arts

Mar 2013 - May 2016

Licenses & Certifications

The Fundamentals of Digital Marketing

Google - Online

Issued: Mar 2021• No expiration

WHS - Work Health & Safety

Credly - Online

Issued: Aug 2021• No expiration

Basic First Aid

Inspire Training Academy - Doha, Qatar

Issued: Nov 2022• No expiration

Skills

Strong & Effective Communication
Key Accounts Management
Customer Relationship Management
Problem-Solving
B2C & B2B Sales
Inside Sales
Lead Generation
Cold Calling
Data Management
Active Listening
Team Leadership & Management
Time Management
Business Development
Business Administration
Target-Oriented
Customer Retention
Negotiation
Self-Motivated
Customer Support
Empathy
CRM- Salesforce
Microsoft Office Suite: Excel, Word, PowerPoint, Publisher, Outlook & Internet E
Google Suite: Docs, Sheets, Slides, Chrome, Meet, Drive, Gmail, Maps & Google Sk
Social Media & Apps: Twitter, Facebook, Instagram, WhatsApp for Business, Linked