Saurav Bhardwaj

Managed a 4 Cr portfolio for Chandigarh City. Developed business plans including sales strategy and revenue generation. Launched new zones (Landran, Panchkula, Rajpura) and onboarded 100+ outlets. Responsible for handling various charters of Discounting and Source discount from premium brands. Maintained Restaurant Serviceability above 95% and achieved 50% market share for the portfolio. Enhanced customer experience by reducing RDC and igcc, maintaining a 120% CX score. Onboarded 200+ stores during the pandemic.

Involved in the restaurant onboarding process, including collecting menus and arranging photo shoots. Responsible for vendor app training and guiding restaurant partners on operation. Handled RDC and igcc for restaurant partners and helped improve serviceability and menu editions.

Responsible for corporate car reservations (Nissan, Star, US embassy, Viacom 18, Reliance). Part of the team that handled the company's growing car rental business.

Maintained official financial records using Tally Erp9, prepared reports, and reconciled bank statements. Managed accounts receivable and payable, analyzed financial data to resolve discrepancies, and managed payout for 12+ sites in North India.

Handled incoming reservations for clients such as STAR, Manturbo, Reliance, Nissan, US Embassy, and Viacom 18. Processed client bills using company billing software (CMS) and maintained strong relationships with existing clients and vendors.