Kartikeya Tripathi

Gained deep product knowledge by studying the drawings and getting involved in the production process. Working on customer contract agreements and trying to minimize loopholes if any, to maximize benefits for the organization. Generating leads through various social media platforms and other reliable sources such as contractors and PMCs. Overall customer service from acquisition to retention by maintaining cordial terms and providing them the best of products and facilities. Achieving the given sales target by actively working on leads and closing the client through persevering efforts.

Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues. Developed Business by setting up appointments with potential and current customers to promote new products and services. Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency. Involved in overall sales process, from generating leads to client acquisition to project management. Managed Key Accounts like McDonald’s, Subway, Yumm Foods, Chili’s, Cumsome Foods, Cloudnine Hospitals, Fortune Hotel & Etc.

Engaged with customers to build rapport and loyalty. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Maintained customer satisfaction with quick and professional handling of product returns. Increased sales by offering advice on purchases and promoting additional products.