Rohan Salwan

Handle the sales team - Pan India. Supervise lead generation and monitor sales pipelines of the team. Making sure quarterly targets were met while keeping the yearly targets in track. Training the sales team. Creating sales strategies to penetrate various sectors of the market. Manage existing clients with respect to service & product deliveries.

Responsible for closing new high capital clients as well renewing deals with existing ones. Took care of service delivery of the entire campaign promised to the clients by handling multiple executives in various associated domains. Planned & executed the tailor made campaigns keeping in mind the deliverables promised to the client. Responsible for recovering timely payments from clients & making sure the team fulfilled the monthly & quarterly targets.

Responsible for bringing in repeated orders from both existing &new customers by providing one stop complete solution experience. On boarded new as well as lost clients by explaining them new improved product flow. Provided customers with product costing, delivery schedule, art work related support & Regulatory support. Built, tested, and continually improved the sales funnel and process by creating various SOPs and systems. Formulated Cross departmental systems and SOPs for improving the TOT. Managed and coordinated with GM and Department HODs helping them to increase output. Created modules for tracking product lifecycle from rates till product delivery. Followed up with BDs to ensure they met with their targets.

Optimized & Streamlined process related to various healthcare procedures. Reduced patient wait time & reduced the error rate in patient care journey. Created Employee training programs and protocols for improving performance. Streamlined HMIS after reviewing department wise needs for HR, Admin & Operations. Worked closely with HR team to help them streamline processes with the HMIS. Supervised and evaluated the Pharmacologist pilot project in the Wards.

Created a database of industry wise, potential clients, with over 200+ leads across all categories. Identified the need & thus tailored various attractive plans for new clients. Trained and mentored interns. Supervised various sessions to ensure customer satisfaction and quality.

Closely understand various sales & marketing channels. Study various operational channels that have an impact on the sales. Work with all the key departments to understand how they work cross functionally.

Studied the various ways to study the market for understanding market trends & competition. Understanding how sales channels are created. Learn about lead generation & follow up strategies. Study the department wise functions contributing to sale conversion.