Riddhi Shah

Ensure all operations are carried on in an appropriate, cost-effective way across Dubai and India teams. Improve operational management systems, processes and best practices. Effective co-ordination between vendors and company for smooth functioning. Developed team communications and information for meetings. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Developed and maintained courteous and effective working relationships. Created plans and communicated deadlines to complete projects on time. Managed team of employees, overseeing hiring, training, and professional growth of employees. Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. Managing the recruitment and selection process for technical as well as non-technical team. Maintain salary sheet and leave tracking system for all employees. Assess training needs to apply and monitor training programs. Identify and recommend areas of improvement to internal standard operating procedures, including team restructuring and morale. Ensure legal compliance throughout human resource management for India and Dubai teams. Develop and implement the Business development & digital marketing strategy including social media marketing for Horizon Biz Consultancy, Dubai. Focus on LinkedIn, Facebook, and Instagram for lead generation and prospects. Target different sectors including Startup companies, SMEs, MSMEs & Corporate organization and conduct research for potential clients. Email marketing.

Planning social media promotions and campaigns. Graphic designing through Canva professional. Content creation for social media posts, blogs and presentation for Horizon Biz portfolio. Report and Data management through CRM. Follow ups and co-ordination with inquiries and leads through social media channels. Data mining and information collation as specifically required. Developed and implemented performance improvement strategies and plans to promote continuous improvement. Worked with recruiting teams and human resources representatives to accomplish hiring objectives. Specialized in recruiting well-qualified technical and non-technical candidates. Coordinated incoming job requisitions and applications. Promptly corresponded with applicants and coordinated and conducted interviews. Operated and maintained applicant tracking and candidate management systems. Verified applicant references and employment details. Hired employees and initiated new hire paperwork process. Developed lists of qualified candidates for corporate hiring managers. Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables. Explained human resources policies, procedures, laws, standards and regulations to each employee. Improved office efficiency by effectively managing internal communications and correspondence. Pre-screened resumes prior to sending to corporate hiring managers for consideration. Supported management in developing and implementing personnel policies and procedures. Social media marketing for all subsidiary companies of SKS Group on platforms like LinkedIn, Facebook, Instagram, Twitter and YouTube. Lead generation through LinkedIn and Instagram. Lead co-ordination and communication. Data and Lead management through CRM (Microsoft Dynamics). Content creation for blogs, weekly news bulletin, newsletters on websites. Email marketing through Mail chimp. Handled recruitment along with on-boarding and induction of new joiners. Branc