PRTechnical Consultant with over two years of experience in Presales, Cross-Selling, and delivering product demonstrations and training. The candidate has a proven ability to achieve notable results through prompt follow-up, strategic planning, and continuous client interaction. They are skilled in communicating complex technical information to non-technical audiences.
Experience
Technical Consultant
Zoho Corporation
Suggested product offerings and technology upgrades to customers to improve overall security. Asked customers targeted questions throughout troubleshooting to determine smart solutions. Comminuted technical information to non-technical audiences through easy-to-understand presentations and demonstrations. Reviewed current processes and successfully identified improvement opportunities. Conducted training sessions with customers to demonstrate software updates, new systems, and hardware. Responded to customer emails, calls, and live chats regarding technical malfunctions and issues to fix remotely.
Education
Dhanalakshmi Srinivasan college of Engineering and Technology
Bachelor of Engineering
ECE
Christ King Girls’ Higher Secondary School
HSC
Christ King Girls’ Higher Secondary School
SSLC