KKKarthik Kumar is a PMP-certified Project Management Professional with over 16 years of experience managing complex technology projects. His expertise spans the full project lifecycle, including requirement analysis, design, development, and implementation across diverse tools and technologies. He has a proven track record in leading initiatives in Software Development, Application Management, and IT Enabled Services, including managing 24x7 support teams.
Experience
Senior project manager
Congruent Info tech
deliverables, ensuring the product team delivers against its commitments with the highest quality in a timely fashion.
Senior project manager
Disys India Private LTD
communication, risk and scope of project & execute project within the defined timeline & Prepare Prod go-live checklist and communication plan in Azure DevOps.
Support Manager
Temenos India Private Limited
support. Understand different milestones like UAT, Upgrade, go-Live etc., and keep department informed.
Project Manager – IT
Sutherland Global Services
End to end build up on customer contact centre in Bangsar KL - Malaysia and also complete end to end Power BI automated report conversion from manual reporting system.
Business Relationship Manager
Sutherland Global Services
Project Manager IT Infrastructure Services
Zanusys Limited UK
Environment & Release Manager
Cognizant UK (Christie’s Transformation program)
Project Manager
Cognizant UK (Astra Zeneca)
Release Manager
IBM India Private Limited
IT Administrator - Lead
Covansys – A CSC Company
Function as the bridge between Temenos Internal teams and designated Client/ project team & Function as the Single Point of Contact(SPOC) for Prioritised open issues for analysis based on client’s feedback. Prioritised issues in Maintenance and ensure delivery as per SLA. Mentored support managers in specific regions and also take care of Top Tier clients. Function as Support Account Manager for specific PWM clients. Liaised with Clients and Account/Project Managers, who represent regional. Provided constant updates over conference calls or through e-mail. Provided oversight to deliver on strategic engagements and product. Lead workforce upgrade projects in terms of schedule, quality.
Education
University of Southampton
Master in Business Administration (MBA)
General Management & Business Consulting
D.G.Vaishnav College
M.Sc. – Information Technology
D.G.Vaishnav College
B.Sc. – Computer science
Licenses & Certifications
Project Management Professional PMP
Agile Scrum master
PRINCE2 Practitioner
ITIL V3 Foundation
Oracle Certified Professional 9i & x