Praveen Yadav

Drive end-to-end sales for Microsoft SaaS solutions, including Dynamics 365 (ERP & CRM) and Power Platform, across mid-market and enterprise customers through a strong engagement model with channel partners across PAN India. Lead structured discovery meetings to analyze client processes, challenges, and KPIs, and map them to the functional capabilities of Microsoft Business Applications. Deliver scenario-based product demonstrations that highlight business process improvements, operational impact, and value realization for decision-makers. Manage qualification, solution positioning, value narrative, pricing alignment, and deal closure in line with Microsoft’s sales motions. Maintain a high-quality, compliant sales pipeline with strong CRM discipline, accurate forecasting, and proactive opportunity governance. Developed competitive RFP responses and solution blueprints aligned with client KPIs and compliance requirements. Identify opportunities for account expansion through upsell and cross-sell of additional Microsoft cloud applications, strengthening adoption and revenue contribution. Serve as a trusted solution advisor throughout evaluation cycles, ensuring clarity, confidence, a

Owned end-to-end inside sales operations for CRM/SaaS solutions, including qualification, requirement discovery, functional demonstrations, pricing coordination, negotiation, and deal closure. Delivered personalized, workflow-driven demos that highlighted core CRM capabilities and addressed customer-specific pain points, improving conversion rates and reducing evaluation friction. Managed a portfolio of SMB and mid-market accounts, ensuring retention, renewal readiness, and continuous account value growth. Collaborated closely with presales and technical teams to develop tailored proposals, solution overviews, and decision-support materials. Achieved high-quality sales outcomes through structured pipeline discipline and value-aligned selling practices.

Conducted lead qualification and requirement-scoping discussions with mid-market prospects evaluating CRM solutions. Delivered structured introductory demos that highlighted key workflows and functional strengths, enabling prospects to understand solution fit early in the cycle. Prepared client-specific proposals and solution briefs aligned with identified needs and business priorities. Improved lead-to-opportunity progression through timely engagement, clear value communication, and proactive follow-ups. Consistently exceeded performance expectations through disciplined pipeline management and customer-centric selling.

Supported customers in resolving product-related queries and navigating credit-risk management services. Conducted financial advisories for clients on improving credit scores and mitigating delinquency risks. Assisted in evaluating client payment behavior and developing recovery insights for internal teams. Maintained ongoing communication with customers, ensuring timely issue resolution and service satisfaction.