PIYUSH KUMAR

Building and maintaining strong business relationship with existing and potential customer to generate new IT sales opportunities, resulting in a steady increase revenue. Conducted regular meeting with clients to understand their pain points and offer them solution to reduce the TAT and improve business efficiency. Collaborated with cross functional teams to optimise and streamline Service delivery, ensuring seamless and efficient operations. Cultivate and maintain strong client relationships with key accounts, resulting in a 90% customer retention rate. Utilize CRM software to track sales performance, analyze data, and optimize sales processes.

Gained knowledge of omnichannel cx experience and digital listening suite - locobuzz. Pitch AI & ML based SaaS product to C-level executives. Handle the entire sales cycle starting from prospecting to sales closure. Explain the API integration and smooth transition of the current process using our suite. Conduct market research on both Indian and international brands to understand their performance and showcase salient features of our tool which can benefit them. Use tools like - LinkedIn Sales Navigator, EasyLeadz, Lusha, ZoomDiscover to find the right key stakeholders in any organisation. Carry out Locobuzz - Agency partnership for more inflow of business. Conduct tool training, account set-up and resolve queries once the client comes onboard. Enhance knowledge using a variety of mediums to stay apprised of industry's current events and best practices.

Client Prospecting, Lead Generation. Cold calling internationally briefing about the product and services. Social media communication, LinkedIn. Meeting arrangements with potential clients for BD Team which will help convert into sale. Problem solving and attaining feedback time to time. Maintaining excel records.

Dealing with ENT. Client. Worked with international process (Australian). Fresh calling, cold calling to brief about the product and services. Meeting arrangements with potential clients for BD Team which will help convert into sale. Problem solving and attaining feedback time to time. Maintaining excel records.

Complete procurement of solar panels and inverter. Phone call discussions to provide the product knowledge to the prospect. Face to face discussion to build a good relationship with the client. Tacking care for end to end sale process. Serving as a quality reviewer, checking the quality of the work.