Netro Jaishi
@netrojaishi
Inside Sales Account Manager at Dell Technologies
Bengaluru
Netro Jaishi is a seasoned Account Manager with extensive experience in driving sales revenue and managing complex client accounts, notably at Dell Technologies. He specializes in solution consulting, identifying upselling opportunities, and building relationships with stakeholders up to the C-level. His expertise includes managing sales funnels, achieving high performance targets, and onboarding new accounts.
Experience
Inside Sales Account Manager-2
Dell Technologies Pvt Ltd.
Responsible for driving sales revenue and margin, and managing sales activities metrics. Acted as a solution consultant for Small & Medium business customers, liaising between Enterprise Specialists and Solution Architects. Created comprehensive Account Plans for customer IT estates, including compute, storage, and networking. Served as the Single Point of Contact (SPOC) for sizing solutions, quoting, closing, and support escalation. Increased margin by upselling software packages (e.g., Office 365, Windows server license). Consistently overachieved targets with a hit rate of 145% & above quarter on quarter. Built relationships with various stakeholders, including C-level executives. Seasoned acquisition Account Manager experienced in cold calling, emails, and LinkedIn. Onboarded over 150 accounts from competitors to increase share of wallet (SOW).
Technical Support Executive
Hinduja Global Solutions
Utilized root cause analysis to diagnose and troubleshoot commonly reoccurring issues. Provided accurate and detailed diagnostic and troubleshooting information over the phone. Used a solution-focused approach to resolve and clear customer cases efficiently.
Education
GItam University
Bachelor's in arts