Naina Srivastava
@nainasrivastava
Manager at Rezo.ai
Noida
Naina Srivastava is a proactive manager skilled in executive support, project coordination, and office management. She has experience enhancing founder's vision and optimizing client interactions using CRMs like Salesforce and Zen Desk. Her expertise includes streamlining workflows and boosting sales through effective business development and service improvement.
Experience
Assistant Manager at Founder’s Office
REZO.AI
Orchestrated daily operations, optimized workflows, and safeguarded the founder's vision. Managed schedules, facilitated meetings, and handled executive functions. Meticulously vetted all files and presentations before they reached the founder, upholding quality standards and contributing to organizational success.
Assistant Manager
BYJUS THE LEARNING APP
Responsible for B2C and B2B client retention and exceptional customer service. Managed post-sale service, ensuring customer satisfaction, retention, and escalations management. Spearheaded recruitment and training processes, ensuring the hiring of top talent and their skill development.
Business Development Associate
BYJUS THE LEARNING APP
Generated more than 80 Lakhs revenue for the organization. Maintained the highest ARPU and ADPS during the entire tenure with no escalations.
Business Development Trainee
BYJUS THE LEARNING APP
Successfully completed two months as a Business Development Trainee and was activated as Business Development Associate. Achieved the highest ARPU and ADPS in the entire training tenure.
Education
Jamnalal Bajaj School of Legal Studies, Banasthali Vidyapith
BA LL. B
B.B.S. Convent School, Allahabad
12th Standard
B.B.S. Convent School, Allahabad
10th Standard
Licenses & Certifications
Diploma Course in German Language
Not Specified