Nabeeb Sheikh

Develop trust relationships with a portfolio of major clients to ensure they are satisfied; Acquire a thorough understanding of key customer needs and requirements; Expand the relationships with existing customers by continuously proposing solutions; Ensure the correct products and services are delivered to customers in a timely manner; Prepare reports of progress and forecasts to internal and external stakeholders using key account metrics.

Managing and retaining relationships with existing clients and increasing client base; Developing growth strategies and plans; Reporting on successes and areas needing improvements.

Generating client leads and introducing them to the company’s products, offerings and the differentiator; Giving customers hands-on experience by taking them for site visits; Convert prospects and suspects into clients for the project engineers to take over.

Overseeing cash management and providing superior customer service, while resolving customers’ concerns, therefore achieving customer retention; Communicating with the customers, buyers and suppliers to replenish inventory in store and providing product and customer demonstration knowledge; Maintaining operational control through daily floor checklist, store opening & closing checklist, maintaining an inventory count on a daily & weekly basis and setting up initial reorder points; Constantly monitoring the everyday operations at micro level, preparing daily reports and administrative maintaining daily checklists and executing the tasks assigned; Welcoming and greeting the customers and giving them a positive feeling about the place, while overseeing the replenishment of stock on a timely basis; Managing visual display and pricing of various products in an appealing and fashionable manner to capture customer attention.

Identifying leads on various social networking sites to promote the company’s products and services; Communicating with the Database team and developing plans about customer requirement, to achieve customer delight and satisfaction; Maintaining highest standards of customer service by giving preference to customer satisfaction promptly resolving their problems & concerns; Identifying innovative strategies and approach, along with critical communication drivers and trends, for multiple markets and audiences.