Monisha BK

Primarily being in contact with the principal/decision maker of Preschool, Tuition classes/ hobby classes, and booking meetings for the territory head to generate revenue. Managing the account of the school where the sales were closed by my end and handling the school details and admission/appointment provided end to end. Booked 125+ meetings with principals of different schools on an average monthly basis. Managing Zoho CRM by importing the data after scrapping from the required portal. Onboarded 77+ schools within 8 months.

Worked in a team environment to ensure customer inquiries were answered promptly and accurately. Handled customer complaints and inquiries professionally and courteously. Developed and maintained positive relationships with customers through excellent communication and follow-up skills.

Verification of leads, Telecalling, SMS, WhatsApp, and Email marketing, Converting the leads as admissions, Coordinating webinars/seminars and other promotional activities for student registration.

Maintaining working relationships with clients, Developed and maintained a database of potential job applicants; interviewed potential job applicants to gather information about educational background, interests, abilities, work experience, and job preferences. Assists applicants with resume and interview preparation.