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SAIFULLA KHAN

@saifullakhan

Senior Representative- Operations at Concentrix - HSBC

Bangalore

www.linkedin.com/in/saaif-khaan/

Concentrix - HSBCSt. Josephs Indian High School

Saifulla Khan is a results-oriented professional with experience in customer service, sales, and business development. He possesses strong skills in relationship building, account management, and identifying emerging trends. His expertise includes handling complex client needs, managing sales cycles, and driving revenue growth across diverse industries.

Experience

Senior Representative- Operations

Concentrix - HSBC

•Jun 2022 - Jan 2023•Bangalore

Senior Customer Service representative, objective handling and account management and changes to the account as per customer needs. Inbound calls of UK clients, Rappo building and relationship for better customer experience. Maintaining of HSBC- UK accounts of any changes of the Customer real time change.

Marketing Manager

Al dehreez

•Feb 2020 - Mar 2022•Manpower - Qatar(Doha)

Worked as a business development and marketing head in recruitment from over 7 countries. (corporate and company tie up.) upscaling and also run regular campaigns to increase revenue. building relation with clients to get next orders and also taking up interviews for top white collar jobs. training on how to work effective and create opportunity for themselves by quality of work with the employee ( mindset development).

Senior Customer Service & Sales

Airtech & Marketing

•Jan 2018 - Feb 2020

Working as a sales Executive Employee. Handling sales with regards to Automobile Parts. Managing the Parts in tracking and shipment Details.

Education

Indian Councel for professional Education

Digital Marketing and Communication

Jan 2015 - Jan 2017

Mission

SSLC

Jan 2013 - Jan 2014

St. Josephs Indian High School

Skills

Digital Marketing
Sales & Business Development
Customer Service
Negotiation
Leadership
Critical Thinking
Communication
Account Management
Client Relationship Building