Manu Sharma

Led end-to-end recruitment (PAN India) for technical and non-tech roles, handling leadership and campus hiring. Responsible for strategic manpower planning, budgeting, and setting up group startup companies. Spearheaded HR Operations, including implementing new HR policies, managing performance appraisals, and leading employee recognition initiatives. Managed payroll, compliance, and HR analytics, ensuring 100% accuracy in salary processing.

Managed all aspects of the recruitment life cycle for both technical and non-tech roles. Led recruitment teams specializing in volume hiring. Successfully implemented HR policies and initiatives, managed employee grievance, and led engagement activities. Key accomplishments include hiring close to 820 employees for International BPO and 500 for Domestic BPO, and increasing the employee referral share from 10% to 60%.

Managed client interactions to facilitate smooth recruiting for major clients (e.g., Accenture, Infosys, Wipro). Responsible for middle and senior-level recruitments, identifying best sourcing methodologies, and managing the entire recruitment life cycle from sourcing to closure.

Managed end-to-end onsite hiring and recruitment coordination for Customer Support, Sales & Tech Processes. Independently represented the company at job fairs and vendor drives. Responsible for administering and evaluating process-specific tests and preparing detailed MIS reports.