Jatinder Punni

Performing activities including Background Verification, Critical Hire Checks, Extensive Research (Corporate Registries Google, Nexis Diligence, Factiva, World Check), Due Diligence and Bankruptcy Checks, Money Laundering and Fraud Investigation, KYC Checks, Asset Tracing and Skip Tracing, India and World Sanctions Lists, Integrity Checks, Client Relationship Management, Vendor Management, MIS and Data Presentation, Interviews, Induction and Orientation, Invoicing and AR Followups.

Handled Applicant Support team. Key responsibilities included managing refunds and charge back requests, handling applicant and client queries, reconciliation of payment confirmation, preparing productivity and performance trackers, identifying areas of improvement, and providing on-job training to new hires.

Handled Pre Initiation and Data Validation team. Responsible for quality checking data updated by the entry team, initiation of new cases, handling client account managers' queries and escalations, and ensuring adherence to existing processes.

Managed the insufficiency management team involved in screening pre and post employment documents. Performed quality checks of initiated and verified checks, coordinated within various functions to ensure seamless delivery, and interacted with management for process updates.