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Manisha Swain

@manishaswain

SaaS Sales Development Representative at Chat360

Jobra, Cuttack-753003, Odisha

Retail PulseKIIT School Of Management

Manisha Swain is a results-driven sales professional with experience in SaaS sales development and key account management. She has a strong background in generating leads, managing pipelines, and closing deals, demonstrated through roles at Chat360 and Hindustan Unilever Limited. She is skilled in utilizing CRM tools, conducting market research, and executing comprehensive sales strategies.

Experience

Business Development Intern

Retail Pulse

Internship•Oct 2001 - Dec 2001

Worked as an intern to sell SaaS Products to other businesses, used tools like Zoho CRM for Leads Management & contacted the leads using LinkedIn Sales navigator.

Executive Trainee - Key accounts Executive

Hindustan Unilever Limited

•Jul 2001 - Nov 2001

Handling HUL distributors with overall turnover of 7 Crores & carrying out business planning as a person of contact for HUL in managing Distributors Investment, Infrastructure & Involvement to ensure a healthy ROI. Driving Promotional, merchandising & Market actions to enable effective consumer conversion. Carrying out secondary market research for the Health food drinks, Food & OTC Portfolio to ensure higher sustainable market share & also working on competitors trade activities mapped across retailer & wholesalers. Ensure Branding and selling activities like lead generation required at the ground level to achieve monthly targets of INR 20 Million & Finding actionable insights from Raw data using CRM tools to strategize growth & product specific details. Handled new launch packs of Kissan & Hellsman brand in terms of merchandising & creating successful acceptance of these products through Branding & Advertising across my territory.

Summer Intern

The Bharat Spices Pvt. Ltd.

Internship•May 2001 - Jul 2001

Project on “Understanding Org. Structure and analysing Performance management system in a FMCG company with 1200+ employees.

Brand Management Intern

Zolo stays India

Internship•May 2001 - Jul 2001

Increasing the Brand Equity & Awareness of a series B company which provides fully managed co -living spaces & also used CRM tools for managing client relationship & doing cross selling, Upselling etc. Also, Carrying out sales to US Clients & pitching them with the solutions & onboarding the successful leads.

SaaS Sales Development Representative

Chat360

•Nov 2001 - Jun 2001

Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls, Linkedin and email campaigns using CRM tools. Identifying targeted segments and managing an effective and profitable pipeline by filtering and qualifying prospects by following a consultative and solution selling approach. Identifying prospect’s needs and suggest appropriate products/services and build long term trusting relationships by upselling and cross selling. Performing effective in person/online presentation, demonstrations to Leads by understanding their needs, requirements and pain points. Closing sales deals and chasing Quarterly targets. Proactively seeking new business opportunities in the market.

Business Development Trainee

Extramarks Education India Pvt. Ltd

Internship•Mar 2001 - Jun 2001

Carried out selling activities to prospective customers like parents, students etc. and also worked as a CRM agent to build loyalty relationships with existing customers.

Social Media Marketing Intern

dToks

Internship•Jan 2001 - Feb 2001

Carried out awareness programs through social media & published blogs on rising mental health issues for dToks India.

Education

KIIT School Of Management

MBA

Jan 2022•Grade: 88%

KIIT School Of Management

BBA

Jan 2020•Grade: 92.2%

Delhi Public School, Kalinga

Class 12

Jan 2017•Grade: 81%

Delhi Public School, Kalinga

Class 10

Jan 2015•Grade: 86%

Licenses & Certifications

Digital Marketing and Analytics certification course

Google

• No expiration

Skills

Linkedin Sales Navigator
Hubspot
Lusha
SalesQL
MS-Excel
Office
Adobe Photoshop
Canva
Digital Marketing and Analytics
CRM tools
Business research
Data analytics
Upselling
Cross selling
Cold calling
Outbound calling
Lead generation