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Pavithra S

@pavithras

Sales Development Representative at Brightcove Inc.

Krishnagiri

Brightcove Inc.Sri Vijay Vidyalaya Matriculation Higher Secondary School

Pavithra T S is an experienced sales professional with expertise in B2B sales, lead generation, and market research. She has held roles at Brightcove Inc. and Synup Digital Pvt Ltd, focusing on in-bound/outbound sales and business development. Additionally, she has experience handling service and sales calls for travel packages at Expedia Group. She is proficient in utilizing CRM tools like Salesforce and Hubspot.

Experience

Sales Development Representative

Brightcove Inc.

•Mar 2021 - Present•Krishnagiri

Responsible for handling In-bound and outbound sales. Creating opportunities through Industry Research & Lead Generation via Phone, Social Media & Email Campaigns. Schedule Meeting/Appointments with prospective clients. Build long-term relationships with new and existing customers to mine for new business opportunities. Exploring other partnership types that could generate substantial revenue for the organization. Update the Customer Database regularly on Salesforce.

Sales Development Representative

Synup Digital Pvt Ltd

•Oct 2019 - Mar 2020

Responsible for Market Research and Business Development activities. Develop business plans and sales strategies for penetrating new markets or accounts across USA & Canada. Creating opportunities through Industry Research & Lead Generation via Phone, Social Media & Email Campaigns. Schedule Meeting/Appointments with prospective clients. Build long-term relationships with new and existing customers to mine for new business opportunities. Exploring other partnership types that could generate substantial revenue for the organization. Update the Customer Database regularly on Salesforce.

Senior Operation Executive

Expedia Group

•Jun 2018 - Aug 2019

Handle Service & Sales Travel calls from UK & US Customers. Selling Air, Hotel, Reservation packages to Customers. Handing post booking queries like Seat assignment/baggage inquiries/ Date changes & Cancellations. Summarize the information obtained in a concise manner and ensure documentation is done as per the standard operating procedures (SOPs) as defined. Maintain trackers and master logs on a real time basis. Monitor progress and ensure that supervisors are kept informed about progress and expected outcomes.

Education

Sri Vijay Vidyalaya Matriculation Higher Secondary School

HSC

Jan 2015•Grade: 92.04%

Completed HSC in 2015.

Sri Vijay Vidyalaya Matriculation Higher Secondary School

SSLC

Jan 2013•Grade: 98%

Completed SSLC in 2013.

Skills

Google Spreadsheet
Sales Navigator
Salesforce
Hubspot
Toky
Customer Support
Market Research
Competitor Analysis
B2B-Email List Building
Cold Calling
Social Media Outreach