Malcolm D’Abreo

Dialling for Outbound leads and scheduling a meeting for US -Sales Executives. Worked in B2B customer segments. Worked with sales team to build pipeline and close deals. Tracked all activity in CRM.

Sourced new BANT qualified sales leads through outbound cold calls & inbound queries and emails from the APAC Region. Identified customer needs and requirements and clearly articulated solution benefits. Worked in B2B customer segments. Worked with sales team to build pipeline and close deals. Tracked record building new and maintaining strong current customer relationships. Demonstrated products and represented the company in meetings and conferences, in-person and online. Tracked all activity in CRM.

Cold Calling and selling coding programs packages for students between 5 to 15 years of age. Served as a Top Sales Manager (USA) in the Inside sales team with WhiteHat Jr. – Ed-Tech Sales for USA - B2C sales.

Managed overall Sales operations of a B2B inside sales team of 10 team members for all Corporate Masterclass training programs for BFSI sector in the Middle East region. Responsibilities included Team management, Recruitment & Training - Lead research, Pitch creation & Cold Calling techniques & Performance monitoring.

Managed overall Sales operations and setup a complete B2B - Inside Sales team of 7 members. Responsible for P/L of all Master Class programs in domains like Legal, Banking & Channel Management industries to meet the training requirements in Indian & South Asia markets. Set-up and led an Inside Sales - Cold Calling Team, and generated a significant revenue to the company’s balance sheet. Responsibilities also included Recruitment and Training - Lead research, Pitch creation & Cold Calling techniques.

Handled B2B Sponsorship sales with Forums Division, Cold Calling, Lead Generation, Data Mining and Closing Big Tickets – New Revenue Generation in USD, Corporate Partnerships, Key Account Management, Client Engagement, Client Servicing & Retentions. Served as a Top Sales for B2B Sponsorship sales in the Forums Division. Projects included: Forums: Manufacturing Excellence Forum India – 2015 & 2016, Building & Construction Excellence Forum India – 2016, Rural Marketing Excellence Forum India – 2016 & 2017. Large Scale Conferences: 8th & 9th Annual Affordable Housing Projects Conference APAC – 2017 & 2018, Fraud & Forensics – Auditing & Risk – Public Safety Conference APAC- 2017. 2nd Annual Manufacturing Excellence Conference APAC – 2018 & Future Ready Airports Conference APAC – 2018.

Conceptualized the overall idea and took it forward by ensuring cost-effectiveness. Managed overall business operations, allocating seed funding and managing operational expenses. Responsible for Business Development, Migrating and Nurturing New outsourced projects for the company from US & Canada. Handled Recruiting, Training and Monitoring candidates.

Worked with Bank of America – US Home Mortgages across various departments like Accounts Payable – Collection of Mortgage Outstanding payments. Worked in the Tax Department – Making Outstanding tax payment on delinquent accounts to the USA County & State tax departments. Worked in the Data Management teams of Skip Tracing & Deeping diving for US home loans.