Kuldeep Singh

Led global business development strategy targeting US and European markets. Generated new client pipeline through direct outreach and bidding platforms. Managed end-to-end sales cycle from lead generation to contract closure. Improved client retention through structured account management. Coordinated cross-functional teams across development, QA, and delivery. Expanded service offerings including AI/ML and digital solutions.

Worked on gathering client requirements. Making customized proposals and detailing project scope. Giving walkthrough to technical team(s) & preparing project estimate with them.

Executed SEO and social media optimization strategies. Creating business profiles & pages for clients on different channels. Worked on Off Page optimization. Providing design/SEO recommendations to clients.

Managed end-to-end business development activities across multiple technology domains, driving client acquisition and deal closure. Generated and qualified leads from global markets including the US, Canada, Australia, and Europe (primary focus on US market). Managed sales pipeline, leads, and deal progress using Zoho CRM, ensuring accurate tracking and reporting. Consistently worked towards achieving booking and billing targets through strategic follow-ups and client engagement. Coordinated with business analysts and technical teams for requirement clarification, scope documentation, and solution alignment. Conducted client meetings, documented discussions, and maintained structured communication through MoM reporting. Facilitated project kick-off meetings and supported smooth client on-boarding processes. Ensured timely payment follow-ups and maintained healthy client accounts.

Managed global client acquisition and pre-sales activities. Built and managed agency presence on Upwork, Linkedin, Guru and various other platforms. Prepared proposals, SOW, estimations, and technical documentation. Led requirement gathering and solution presentations. Managed project pipeline and client relationships. Coordinated between clients and technical teams. Built strong client relationships through proactive account management and high service standards. Handled pricing negotiations and contract closure. Established and supported three new business initiatives (BUs) within the organization, contributing to service expansion. Proactively addressed client concerns to prevent delays, escalations, and delivery risks.

Affiliate to PTU, Jalandhar, Punjab, India