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Jyoti Yadav

@jyoti.yadav

Business Development Manager at Online24x7

Noida, Uttar Pradesh

Online24x7IILM College of Engineering and Technology

Experienced Business Development Professional with 5+ years of experience in the IT and services industry. Skilled in market research, business development, and end-to-end B2B sales. Proven ability in account management, client development, and managing sales pipelines across domestic and international markets.

Experience

Business Development - Manager

Online24x7

•Aug 2020 - Present•Gurugram

Working closely with marketing, customer success and product team to support achievement of territories revenue objectives. Making pre-qualification documents, both standard and project specific. Indulge in pre- and post-sales activities. Managing performance, contract proposal, RFI, RFPs and implementation. Account management - responsible for all account related activities. Contacting CEOs or decision makers to close the deals. Generating own leads to work upon. Maintaining Sales pipeline for revenue generation.

Senior Inside Sales - Executive

Servosys Solutions

•Oct 2018 - Aug 2020•Jasola Apollo - Delhi

Coordinated department activities and projects to meet project timelines. Ensured sales pipeline remained full of potential leads and prospects. Handling projects in different locations - Middle East, APAC and India mainly for BFSI verticals. Initial telephonic discussion with CXOs and Heads. Run different campaigns to increase no. of leads via Mailer, LinkedIn etc. Listened attentively to client feedback and worked with the product development team to introduce revolutionary service expected to generate revenue. Led customer product implementations. Reinvented how a team interacts with prospective clients by developing innovative and creative sales pitch. Asked appropriate open-ended questions to discover prospects' needs and requirements. Organized company files and created support systems to decrease workload and increase productivity of account managers. Identified and analyzed key competitors and related products. Maintained and organized a customer database of over 5,000 contacts worldwide (Middle East, APAC, India).

Senior Research Analyst

Empor Marcom LLP

•May 2018 - Aug 2018•Sector-127, Noida, UP

Conducted selling efforts and managed sales specialists. Coordinated department activities and projects to meet project timelines. Ensured sales pipeline remained full of potential leads and prospects. Updated accounts and maintained long-term relationships with clients. Listened attentively to client feedback and worked with the product development team to introduce revolutionary service expected to generate revenue. Led customer product implementations. Reinvented how a team interacts with prospective clients by developing innovative and creative sales pitch. Identified and qualified customer needs developed sales strategies and negotiated and closes profitable projects with a 85% success rate. Asked appropriate open-ended questions to discover prospects' needs and requirements. Utilized Salesforce to handle current portfolio and prospective leads. Organized company files and created support systems to decrease workload and increase productivity of account managers. Identified and analyzed key competitors and related products. Maintained and organized a customer database of over 10,000 contacts nationwide.

Inside Sales

i2k2 Networks Pvt Ltd

•Jul 2017 - May 2018•Sector-63, Noida, UP

Cloud Consultant: Performed valid and accurate market research and lead generation in public ( AWS, Azure and Google ) and private cloud. Assisted customers with product selection and customization requests. Proactively identified and located 15 business leads weekly. Made 100+ of calls daily to meet 3 leads quota. Maintained complete knowledge of all products, services and procedures. Organized company files and created support systems to decrease workload and increase productivity of account managers. Led customer product implementations. Asked appropriate open-ended questions to discover prospects' needs and requirements. Oversaw all PAN India sales in different verticals. Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory. Achieved 150% of monthly quota and grew sales within three months, earning title as top representative in the company. Identified and analyzed key competitors and related products.

Research Analyst

iSOURCe

•May 2016 - Jun 2017•Sector-127, Noida, UP

Interpreted data and made recommendations from findings. Collected data on competitors, consumers and the marketplace and consolidated data into presentations and reports. Performed valid and accurate market research and lead generation in for Schneider Electric APC, Infor LN, Fujitsu, Lenovo, HP and Newsletter. Cataloged data and research into databases. Developed wireframes, site maps and content inventories. Conducted multiple knowledge sharing sessions per month to capture "Lessons Learned" and streamline the product improvement process. Developed a set of metrics derived from raw company data to track improvements in organizational efficiency. Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary. Conducted interviews with key business users to collect information on business processes and user requirements. Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.

Education

IILM College of Engineering and Technology

Bachelor in Technology

Biotech

•Grade: 62%

Tulsi Vidya Niketan

High School

Jan 2005•Grade: 55%

Tulsi Vidya Niketan

Intermediate

Jan 2007•Grade: 60%

Skills

Cold calling
Excellent communication abilities
High attention to detail
Strong analytical skills
Customer targeting
Creative
Microsoft Office Suite
Multi-tasking
Partnership accounting
Organized
Business development
End-to-end Sales
Sage
Salesforce
Microsoft Dynamics
Hindi
English
Self-motivated
Highly competitive
Lead Generation
CRM systems
Account Handling
Oral communication
Written communication
Client development