SHIVANI CHAUHAN
@shivanichauhan
Business Development Manager at Absolute Webtech
Noida, Uttar Pradesh
Shivani Chauhan is an adaptable professional with over 3 years of experience in inside sales, back-office operations, and customer service. She possesses proven knowledge in strategic planning, market research, and business optimization. She is skilled in managing CRM systems, handling service escalations, and creating SOPs for continuous improvement.
Experience
Business Development Manager
Absolute Webtech
Selling ERP (SaS) for customer lead management; Creating SOPs for continuous improvement & operational efficiency; CRM management for effective lead generation; Preparing docs for end user training & effective roll outs; Handling service escalation tickets for SaS
Education Counsellor
Akash Institute
To organise webinar & présentations for éducation counseling; Training entry level BDEs for education counseling; Maintaining CRM for existing & potential Customer
Education
IIMT College Greater Noida
Master of Business Administration
Disha Institute of Science & Technology
Bachelor of Business Administration