JINAL GADA
@jinalgada
Product Specialist at Expenzing
Mumbai, India
Jinal is a Product Specialist with experience in documenting control gaps, participating in new feature implementations, and improving user journey experiences through client conversations. Previously, they served as a Business Consultant, driving revenue growth and reducing churn rates by analyzing customer pain points. They possess a strong background in business development, client relations, and technical skills, complemented by a Bachelor of Engineering in Computer Science.
Experience
Product Specialist
Expenzing PVT LTD
Documented potential control gaps and questions to help the product team to add in the product road-map. Actively participating in the implementation of new product features by working with relevant teams. Responsible for various client conversations for developing a better user journey experience.
Associate Business Consultant
Expertrons PVT LTD
Drove revenue growth by analyzing customers pain points, enhancing the existing product. Reduce B2C churn rate and providing customized proposals for various B2B partners. Evaluated the gaps with digital branding and supported with campaigns for new lead generation engines.
Sr. Business Development Associate
Think & Learn PVT LTD
Consistently achieved targets by providing value to the customers for better negotiation. Built good rapport with potential clients resulting in referrals. Fostered communication between the product expert and the clients to improve the customer experience.
Business Development Associate
Coviam Technologies
Increased market share by creating awareness on digital handles to generate due to covid-19 effect. Assisted a team of product managers by crafting multiple DFDs, flowcharts for a seamless drag and drop chatbot creation.
Web Development and SEO intern
D-Insights
Data Trainee intern
Quantiphi Analytics
Education
Rajiv Gandhi Institute of Technology, University of Mumbai
Bachelor of Engineering
Computer Science
Licenses & Certifications
Business Analysis Competencies: Personal Skills (ECBA)
Business Analysis Elicitation and Collaboration (ECBA)
Risk Management for Business Analysts and Perspectives (ECBA)
Communication Skills
Trinity College
Professional Technical writing
Udemy