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JAYA SHARMA

@jaya.sharma

Online Sales Strategy | Ecommerce Business | Key Accounts Management | Advertising & Campaign Management

Mumbai, India

MakeMyTripNagpur University

Performance-driven startup/turnaround specialist, seeking to contribute with a blend of leadership qualities, strategic alliance building, marketing talents, and client management skills in a new professional challenge; Track record of implementing impactful business development strategies across Ecommerce, B2B, Institutional, or Platform Sales domains

Experience

Area Development Manager

MakeMyTrip

•Dec 2017 - Present

Orchestrating innovative upselling strategies to optimize hotel revenue and augment customer experience; Rejuvenating and expanding key account portfolio to steer unprecedented revenue growth and fortify long-term partnerships; Streamlining business operations with optimal efficiency in daily inventory management for the Mumbai region; Piloting end-to-end operations, strategic planning, and introduction of business initiatives to steer exceptional results for the entire Western India region.

Co-Founder

Glowup India Pvt. Ltd.

•Oct 2015 - Nov 2017

Co-founded and piloted organizational growth through ideation and execution of innovative strategies; Overhauled business operations by designing/implementing a robust infrastructure, deploying 50 cutting-edge services each day, and surpassing sales targets via customer acquisition, product diversification, and expansion of existing clientele.

Customer Relationship Manager

Bharat Realty Ltd.

•Sep 2012 - Jul 2015

Resolved customer queries and managed inbound sales; Steered business development and cold-calling initiatives to identify and explore new openings for growth, revenue generation, and market expansion; Ideated and incorporated customer retention and loyalty programs to sustain customer satisfaction and loyalty in the future.

Project and Process Manager

Mahindra & Mahindra Ltd.

•May 2012 - Jun 2012

Education

Nagpur University

MBA

Marketing

Jan 2012

GH Raisoni College of Engineering, Nagpur

B.E.

Electronics & Telecommunication

Jan 2009

Licenses & Certifications

The Fundamentals of Digital Marketing

Google Ads Display

• No expiration

Skills

New Business Development
B2B & Institutional Sales
Ecommerce & Inside Sales
Advertising & Brand Building
Strategic Alliance Building
Product & Brand Management
Channel Sales & Distribution
Customer Adoption & Retention
Customer Service Excellence
Cost Control & Revenue Growth
P&L Ownership
Project Management
Business Operations
Team Building & Leadership
MS Office (Word, Excel, and PowerPoint)
Innovator
Thinker
Planner
Motivator
Collaborator