Dan Isaac

Cultivated and managed key client relationships, serving as the primary point of contact for strategic accounts. Collaborated with cross-functional teams, including solution architects and delivery teams, to design and present customized IT solutions to clients. Conducted market research and competitive analysis to identify growth opportunities and refine sales strategies. Implemented CRM systems and processes to streamline lead management, sales forecasting, and client communications. Mentored and coached sales representatives, resulting in improved sales performance and customer satisfaction. Generated $1.25M USD in revenue so far in 2023 and heading towards $2M USD by the EOY. Key projects include BMW SAP AMS Support, Porsche Connected Things, and Joyson (S4 Hana Transformation & Global Roll Out Program).

Spearheaded the Business Development vertical to acquire B2B clients & partners, including online learning firms, universities, colleges & recruitment consultants. Led the partnerships team to acquire & serve customers from 50+ countries across the globe. Facilitated the development of new & existing products to serve users at scale.

Instrumental/active role in working with the core sales team, driving 3x YoY growth since inception.

Cultivated and expanded upon existing client relationships within the Practice Solutions business across the entire business cycle. Articulated complex information and concepts to both technical and non-technical audiences. Managed on-site and phone-based Client Engagement Program across NSW and Victoria. Conducted comprehensive and uniquely-suited demonstrations of the full suite of products.

Managed projects from sale to support, ensuring customers were operational quickly. Supported all active products, designating related work to appropriate teams. Involved in product development and integration, proposing innovations. Created and managed training materials and documentation. Sold products and services to existing clients. Managed internal project management including client and SMS optimization worldwide.

Managed New Business Acquisition from the Americas (Full Sales Cycle). Supported the Virtual Classroom Platform for e-Learning for Universities, Business Schools, Colleges and School Districts.

Constantly analyzed & updated self with market and competition trends. Identified potential industries and clients/businesses. Acquired new business for the Enterprise version in U.S. and Europe.

On-boarded new partners and fostered sustainable business partnerships. Managed SMB accounts across the North-East Region (New York and surrounding states). Directed and enlightened Recruitment and Senior executives in local and national markets. Brainstormed initiatives to help clients save money and time.