Ayesha Zafar

Developing in-depth knowledge of products and services to make suitable recommendations based on customers' needs and preferences; Accurately recording and processing details of customers and forwarding to sales; Generating all promising leads through calling, Email, Webinar and Real time chats; Developing and sustaining solid relationships with customers to encourage repeat business; Continually meeting or exceedingly daily and monthly targets with respect to calls and lead conversion; Additionally, also worked on different projects like WEBSITE IMPROVEMENT, Adding technology pages and new courses

Handled Engineering Wing of 300+ college ambassadors; Worked closely with ambassadors to generate revenue and promote Unacademy; Developed constructive and cooperative working relationships with the ambassadors; Trained and mentored them regularly; Handled their Rewards and Incentives

Achieved sales targets, attended customer calls and convert them into sales; Developed constructive and cooperative working relationships with the customers; Worked closely with concerned manager to build a sustainable business; Researched on different tools to increase the sales or business opportunities; Generated revenue and made huge impact in Edureka's growth; Mentored junior members of the team

Conducted market survey to understand satisfaction level of customers for services offered; Identified customer needs through events & business meetings which helped in better targeting; Worked on lead generation through cold calling and personal visits; Engaged in various promotional activities to increase the awareness of the business