Shagun Upadhyay
@shagunupadhyay
Client Relationship Manager at SpanIdea Systems
Bengaluru
Shagun Upadhyay is an experienced professional with expertise in Client Relationship Management and Business Development. She has a proven track record of building strong client relationships, identifying upsell opportunities, and driving long-term growth. Her background includes roles at SpanIdea Systems and BYJUs, where she managed client expectations and spearheaded new business opportunities.
Experience
Client Relationship Manager
SpanIdea Systems
The primary point of contact for the client, building and maintaining solid relationships with key stakeholders that drive long-term loyalty and growth for the company. Working closely with internal teams such as sales, marketing, customer support, and operations to ensure that the company is delivering high-quality products and services. Identify bundling and upsell opportunities for current clients. Find new opportunities within data for products, sales techniques, marketing personas.
Senior Business Development Associate
BYJUs
Working in a team of go-getters to help spread Byju’s way of Learning in the current city. Managing client expectations and exploring new business opportunities. Analyzing client data, conducting client reviews. Responsible for mentoring and sales in their designated zone.
HR - Analyst
RCPL Logistics Pvt. Ltd.
Researching, screening, and recruiting team as per requirement. Facilitate new joiner joining formalities and regularly updated the employee personnel files (database).
Education
Govt. Women’s Engineering College, Ajmer
B.tech
Electrical & Electronics Engineering
Kendriya Vidyalaya NHPC, Himachal Pradesh
12th
Kendriya Vidyalaya NHPC, Himachal Pradesh
10th