A Teja

Designed and implemented successful outreach strategies to generate new business, including cold calling, emailing and visiting. Monitored email to promptly collect and respond to complaints. Worked with team members to deliver effective customer service strategies. Maintained and built positive client relationships. Provided customers with prompt quotes, product advice and basic troubleshooting support. Successfully developed and maintained excellent client relationships by maintaining regular communications.

Prepared quotes with accurate and competitive pricing to drive conversion. Demonstrated products to show potential buyers benefits and advantages and encourage purchases. Shared comprehensive brand and product knowledge to maximise sales. Secured new clients through targeted prospecting and networking. Developed engaging sales pitches to promote products and services of company. Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications.

Design and implement overall recruiting strategy. Develop and update job descriptions and job specifications. Perform job and task analysis to document job requirements and objectives. Screen candidates resumes and job applications. Provide analytical and well documented recruiting reports to the rest of the team. Act as a point of contact and build influential candidate relationships during the selection process.

Generating Leads for cold calling. Reaching out to the concern person and scheduling a meeting on product presentation. Presentation of product and getting the company onboarded for the service. Handling end-end account operations such as hassle-free service, month end settlements. Raising account portfolio, by product service. Adding good number of active accounts on continuous cycle of work. Led the sales of OYO Corporate in Hyderabad area by acquiring new clients. Doubled the Room sales in Hyderabad area by providing excellent after sales service. Built responsive base of accounts despite intense competition through consistent follow ups and quick response to client needs. Increased the revenue by 50% by accessing larger clients and employing cross-selling techniques. Improved client consultations and determine needs through team management. Major Accounts Onboarded: Delta Technologies, Nippon Koei India PVT LTD, Bizrights, Ramky Towers, Kony India PVTLTD, Cyient India, Annapurna Studios, Pennywise Technogies, Deccan Cements, Mantri Developers, Teena Labs Limited, Dr Reddys.

Monitored, managed, and communicated strategic objectives. Hired, trained, tasked and evaluated sales associates and management staff. Defined business requirements, data models, and transformation logic and report structures to enhance organisational efficiencies. Exceeded team goals and resolved issues by partnering with staff to share and implement customer service initiatives. Collected, analysed, and applied data to identify opportunities to improve relationships between business and other entities. Analysed strategic, core, and support processes and recommended improvements to streamline processes. Elevated customer satisfaction ratings by resolving issues and fostering speedy resolution.

Stock management & Inventory management. Cost Control & shrinkage control. Sales and advisory. Making strategies to get more walk-ins by communicating through online and offline resources without effecting the image of the company. Customer relationship & Customer Satisfaction. Hiring and team mate happiness.