Nanditha Bijja

Maintaining a deep understanding of the company's products and services to provide accurate information and guidance to customers. Providing technical assistance, educating customers about product features, and managing multiple customer inquiries simultaneously. Responsible for identifying key staff in client companies to cultivate profitable relationships and forwarding upselling and cross-selling opportunities.

Responsible for generating revenue from parents and different countries over the phone. Established beneficial professional networks and partnerships. Performed cold-calling and follow-ups with leads to secure new revenue, handling customers across Pan India, UAE, Singapore, and the UK.

Responsible for handling customer escalations calls and resolving customer queries and issues to achieve the highest customer satisfaction. Generated daily MIS reports and coordinated with internal teams.

Responsible for generating revenue from top HNI customers across PAN India over the phone. Built and maintained relationships with new and existing customers, cross-selling new products, and resolving customer queries.

Selling web-based recruitment solutions to Corporates and Search firms. Managed existing Key Accounts, developing new business opportunities by marketing Online and print-based solutions.

Responsible for interacting with Key decision makers about products and services. Involved in identifying prospective clients and conducting lead generation activities. Managed pipeline with multiple accounts and used CRM (Seibel) for sales processing.

Responsible for generating revenue through Credit card Balance Transfers and Personal Loans by speaking to HNI customers PAN India. Managed a team of 15 as a Coordinator.