Default profile banner
PS

Priyanka Sindala

@priyankasindala

Telesales Manager at Lokal App (Behtar Technology Pvt Ltd)

Hyderabad

Lokal App (Behtar Technology Pvt Ltd)Gauthami Degree College

Priyanka Sindala is a results-oriented professional with 12 years of experience in Inside Sales operations and Customer Support across five different companies. She has a proven track record of leadership, achieving sales targets, and receiving multiple promotions. Her expertise includes team handling, sales operations, and process improvement, most recently serving as a Telesales Manager.

Experience

Telesales Manager

Lokal App (Behtar Technology Pvt Ltd)

Full-timeSep 2001 - PresentHyderabad

Handled a team of 80 Members along with 3 Group Leaders. Responsible for entire Division Wing. Designed process setups and made improvements, resulting in 200% revenue growth. Key responsibilities include tracking efforts, reviewing quality, preparing MIS reports, and providing team mentoring/coaching.

Unit Head for Local Services

SULEKHA.COM

Full-timeJun 2018 - Aug 2020

Managed a team of 30 Members along with 2 Group Leaders. Responsible for entire Division Wing. Duties included tracking efforts, reviewing call quality, preparing MIS reports, and providing team mentoring/coaching.

Assistant Manager Customer Acquisition

Frankfinn – Institute of Air hostess training

Full-timeOct 2016 - May 2018

Conducted daily seminars and coached agents. Performed multi-role duties including operations, retention, and customer support. Managed high-pressure targets and prepared daily/monthly MIS and C-SAT reports.

Team Leader

AADS Education (MAG Web Technology’s)

Full-timeDec 2014 - Oct 2016

Managed a team of 15-20 Inside Telemarketing executives. Duties included team motivation, coaching, and assisting with corporate closures.

Collection Coordinator & Customer support

Bharat matrimony

Full-timeInvalid Date - Dec 2014

Initially joined as a Telemarketing Executive, focusing on sales. Responsible for collections, upgradations, and cash fulfillments for Ap & Telangana.

Education

Gauthami Degree College

B.Com Computers

Computers

Deepshika Vo. Jr college

CSE

Computer Science and Engineering

Rock high School

SSC State Board

Geeni Institute

C Language

Programming

Skills

Sales Operations
Team Leadership
Coaching
Mentoring
Customer Support
Inside Sales
Strategic Market Positioning
Problem Solving
Process Flow Creation
Communication Skills
Presentation Skills
C
C++
DOS
HTML
RDBMS
MS Office
MS Excel
Google Sheets