Akshata Lonkar

Communicating with customers, making outbound calls to potential customers and following up on leads. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of our services. Staying informed about competing products and services.

Communicate with customers over phone and by email to understand their needs. Understanding customer needs and identifying sales opportunities. Handling and maintaining incoming queries and ensuring updating databases. Establish and nurture relationships with past customers and potential customers to facilitate sales. Generates new leads and make sales appointments with clients and follow up with them afterward.

Identifying and developing a comprehensive database of prospective companies from relevant business areas by exploring all mediums. Creating and maintaining a database of current and potential customers. Telephonic interactions with prospects with prospective client to understand their business interest and applications. Fixing up online presentation with the prospective clients and assign the same to the Online Sales Team. Contribute to Individual and Team objectives by accomplishing related results as needed. Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.

Explaining features of products and services. Manage data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate. Prospecting, generating, qualifying, processing and following up on leads and appointment setting. Achieving weekly/monthly targets as set out by the business.