Default profile banner
Ramshad MRM

Ramshad M

@user.2534763

Sales Director | Business Development | EdTech | SAP | Real Estate | 13+ Years

Bangalore, India

Byju's Future School / White Hat Jr. Education TechnologyM.S. Ramaiah College of Arts, Science and Commerce

Ramshad M is a result-oriented sales professional with over 13 years of experience in Sales, Business Development, and Customer Support across EdTech, IT, and Real Estate industries. He has led sales teams at Byju's Future School/White Hat Jr., managed SAP product support at SAP Labs India, and overseen international sales at Arcon International. Ramshad excels in cross-functional account management, solution selling, and team leadership across diverse global markets.

Experience

Director in Sales (International Sales)

Byju's Future School / White Hat Jr. Education Technology

Apr 2020Mumbai, India

Spearheaded a team of 44 including 4 Team Leaders; set and tracked sales targets; implemented spot incentives; achieved weekly targets in a high-pressure, data-driven environment.

Support Associate (SAP Product Support)

SAP Labs India Pvt. Ltd.

Oct 2016 - Nov 2019Bangalore, India

Provided functional support for SAP S/4HANA; worked as global key contact for India cloud incidents; acted as de-escalation architect for Reliance Industries and Qatar Airways.

Sales Team Manager

Ecstasy Projects Pvt. Ltd.

Dec 2014 - Sep 2016Bangalore, India

Managed real estate sales team; exceeded revenue targets YoY through networking with existing customers.

Assistant Sales Team Manager

Arcon Int'l United Arab Cargo W.L.L.

Apr 2014 - Nov 2014Doha, Qatar

International sales and coordination at cargo company.

Customer Care Coordinator

Ocwen Financial Solutions Pvt. Ltd.

Oct 2011 - Nov 2013Bangalore, India

Customer care coordination in financial services.

Sr. Customer Care Representative

First Source Solutions Pvt. Ltd.

May 2010 - Aug 2011Bangalore, India

Senior customer care role.

Education

M.S. Ramaiah College of Arts, Science and Commerce

Skills

Microsoft Office
Salesforce
Slack
TalkDesk
Zendesk
Business Development
International Sales
Sales Coordination
Customer Service Management
Training & Development
Reporting & Documentation
Leadership
Critical Thinking