Apurva Mittal
@user.2469503
Business Development Manager
Punjab, India
Results-Driven Business Development Manager | Strategic Partnerships | Sales Excellence | CRM Management
Experience
Business Development Manager
IT by Design Pvt Ltd
Established and led the growth of long-term client relationships, achieving substantial revenue increases. Strategized and executed plans to connect with key decision-makers, resulting in significant market share gains. Optimized client records in CRM systems for efficient data management. Directed the preparation and delivery of winning proposals and pitches to C-level executives.
Sr Sales Development Representative
NAV Logistics
Achieved performance awards for high customer satisfaction and securing major high-profit accounts. Formed strategic alliances with key accounts, boosting revenue and driving growth. Innovated logistics operations, resulting in cost savings and operational efficiencies. Conducted thorough market research to identify trends and unlock new business opportunities.
Business Development Associate
Unify Logistics
Exceeded sales targets through innovative strategies and strong client relationships by 65%. Drove process improvements through cross-functional collaboration, increasing efficiency and reducing costs. Utilized advanced analytics for data-driven decisions. Developed tailored proposals, increasing contract closures and revenue generation by 78%.
Customer Support Specialist
Mind Glow Academy
Improved team performance and customer satisfaction through comprehensive training. Resolved complex issues efficiently, exceeding service level agreements. Developed troubleshooting techniques, reducing resolution time. Provided technical support to 50+ employees, resolving hardware and software issues with 95% first-call resolution rate.
Education
I.K. Gujral Punjab Technical University
Bachelor of Technology
Computer Science Engineering
Licenses & Certifications
Google Ads Measurement Certification
Handson Faculty Development Program 2020: AI using Python