Default profile banner
AM

Apurva Mittal

@user.2469503

Business Development Manager

Punjab, India

https://www.linkedin.com/in/apurvamittal2001

IT by Design Pvt LtdI.K. Gujral Punjab Technical University

Results-Driven Business Development Manager | Strategic Partnerships | Sales Excellence | CRM Management

Experience

Business Development Manager

IT by Design Pvt Ltd

Full-timeOct 2022 - Jul 2023NJ, USA

Established and led the growth of long-term client relationships, achieving substantial revenue increases. Strategized and executed plans to connect with key decision-makers, resulting in significant market share gains. Optimized client records in CRM systems for efficient data management. Directed the preparation and delivery of winning proposals and pitches to C-level executives.

Sr Sales Development Representative

NAV Logistics

Full-timeMar 2022 - Jul 2023TX, USA

Achieved performance awards for high customer satisfaction and securing major high-profit accounts. Formed strategic alliances with key accounts, boosting revenue and driving growth. Innovated logistics operations, resulting in cost savings and operational efficiencies. Conducted thorough market research to identify trends and unlock new business opportunities.

Business Development Associate

Unify Logistics

Full-timeMay 2021 - Mar 2022OH, USA

Exceeded sales targets through innovative strategies and strong client relationships by 65%. Drove process improvements through cross-functional collaboration, increasing efficiency and reducing costs. Utilized advanced analytics for data-driven decisions. Developed tailored proposals, increasing contract closures and revenue generation by 78%.

Customer Support Specialist

Mind Glow Academy

Full-timeMar 2020 - May 2021Punjab, India

Improved team performance and customer satisfaction through comprehensive training. Resolved complex issues efficiently, exceeding service level agreements. Developed troubleshooting techniques, reducing resolution time. Provided technical support to 50+ employees, resolving hardware and software issues with 95% first-call resolution rate.

Education

I.K. Gujral Punjab Technical University

Bachelor of Technology

Computer Science Engineering

Jan 2019 - Jan 2023

Licenses & Certifications

Google Ads Measurement Certification

Google

Handson Faculty Development Program 2020: AI using Python

Issued: Jan 2020

Skills

Business Development
Sales and Marketing
CRM Software
Data Analysis
Project Management
Market Research
Relationship Building
Adaptability
Negotiation
Strategic Thinking
Cross-Functional Collaboration
Networking
Presentation Skills
Time Management