Urvi Sharma

Facilitated communication with clients and team members to improve business strategy and operation. Supported commercial activity for invoicing, forecasting and commercial analysis for ongoing projects. Produced engaging marketing content for website narratives, blogs and social media that aligned with corporate brand strategy. Managed project staffing, recruitment and new hire process. Devised strategies to improve organization efficiency and optimize group management. Assisted with identifying, interviewing and testing top talent to optimize productivity.

Studied and applied practices from professional reports and literature along with therapies focused on patient needs. Managed caseload of individual clients, couples and family therapy sessions. Used therapeutic communication techniques to build rapport and guide discussion with patients. Cooperated with other practitioners to conduct research, devise improvements and discuss treatment innovations.

Worked flexible hours; night, weekend, and holiday shifts. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Participated in team-building activities to enhance working relationships. Used coordination and planning skills to achieve results according to schedule.

Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management. Developed strategic relationships with existing customers while conducting cold and warm calls with prospects. Proactively negotiated profitable contracts for all product lines and performed cold-calling to senior leadership to expand territory sales. Executed successful budget, talent and sales campaign development.