Surabhi Detani
@surabhidetani
Transaction Risk Investigator at Amazon
Bhopal
Surabhi Detani is a detail-oriented professional with experience spanning operational management, financial analysis, and risk investigation. She has held roles at Amazon, Wandercue Travel, and iSwitch, where she managed complex operations, investigated suspicious activities, and handled client billing. She possesses strong skills in problem-solving, project management, and communication.
Experience
Transaction Risk Investigator
Amazon
Investigate suspicious activities and behaviours that could pose a risk to Amazon or the customers in global markets. Investigating and taking action on 200+ accounts in a day. Ensure high-quality decisions by applying CTPS standard operational procedures. Identify known fraud patterns, discover new modus operandi trends and take actions to minimize risks. Use a wide range of Internet and in-house tools to research transactions and gather data to make accurate decisions. Take appropriate actions to identify and help minimize Amazon’s financial, legal and reputational risk.
Assistant Operations Manager
Wandercue Travel
Working on Invoices for the clients and Billing for Partners. Overseeing bookings and reservations on behalf of the company. Working closely with the partners/suppliers/vendors during trip execution. Communicating with clients, coordinating service delivery, and keeping them updated on deliverables. Actively identifying areas for improvement within operational processes and work closely with team members to implement solutions.
Associate
iSwitch
Completed human resource operational requirements by scheduling and taking interviews. Creating invoices and Billing for their B2B customers. Taking Orientation sessions for the new joiners. Screening and Managing a Team of freshers and training the team members. Making weekly reports on meetings and recruiting metrics. Working with Day to Day Operations and Project Management. Scheduling Meetings and Appointments with the Businesses Maintaining records and communicating with clients if required.
Finance Intern
Madhya Pradesh Warehousing and Logistic Corporation
Reviewed financial statements with staff accountants. Prepared and posted journal entries and special bills with guidance from staff accountants. Assisted with month-end closing processes and verified journal entries.
Digital Marketing Intern
Chai Sutta Bar Pvt. Ltd
Assisted with capturing and analyzing social media metrics. Designed and presented social media campaign ideas. Prepared weekly updates and reports to track the growth and success rates of marketing campaigns.
Sales and Marketing Intern
Payso Fintech Pvt. Ltd
Gathered market data, import and expert analysis and trend. Managed customer expectations and helped navigate sales processes.
Education
Jagran Lakecity University
Bachelors in Commerce
Banking and Finance