Suneeth Penugonda

Delight our valued customers by promptly responding to their queries and addressing any concerns they may have, ensuring they have a positive experience with our services. Possess an in-depth knowledge of our clients' processes and policies, enabling you to provide accurate and tailored assistance to meet their specific needs. Uphold a standard of excellence in customer service, going above and beyond to ensure our customers feel valued and appreciated throughout their journey with us. Utilize our efficient company portal to handle ticket raising and closure, ensuring a seamless and organized support process for our customers. Research and analyze the education technology market to identify potential business opportunities, target customers, and emerging trends. Generate leads and proactively seek out new business opportunities through various channels, including networking events, industry conferences, and online platforms. Conduct market research to understand customer needs, pain points, and competitor activities. Establish and nurture relationships with key stakeholders, including educational institutions, school districts, government agencies, and other relevant organizations. Negotiate and close partnership agreements to drive revenue growth and expand the company's market reach. Actively engage in the sales process, from lead qualification and pipeline management to contract negotiation and closure.