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Sreehari Pillai

@sreeharipillai

Business Development Manager at IT Giants Inc

Bengaluru, India

IT Giants IncMadurai Kamaraj University

A highly motivated and dedicated professional with 10+ years of experience in software development and client management profiles. Adept in making key decisions and working with other professionals to achieve goals and resolve issues with effective solutions. Experienced in managing employee and dedicated to successfully directing business operations. An energetic presenter and confident communicator with the ability to circulate information in a way that is clear, efficient, and beneficial for the end users. Skilled in assessing client drive and implementing programs that best foster that drive while working in accordance with all company policies. Committed to achieving client success and satisfaction every step of the way.

Experience

Business Development Manager

IT Giants Inc

Mar 2023 - PresentBengaluru

Working towards achieving sales, marketing, and business development goals. Generating qualified leads and successfully on-boarding them system. Study the potential client accounts, and built an effective demo presentation. Connect and initiate conversations with high-profile personnel of companies which have generated a lead. Be the face of the organization and pitch the products to the prospective companies or clients. Work with marketing team to come-up with creative sales campaigns to gain attention from potential clients. Ideate and co-create opportunities of working with internal product & engineering teams to drive product strategy and roadmap. Responsible for growing relationships, revenue, product usage and adoption. Developing strategies for outreach programs to connect with a new set of clients. Preparing pitch decks, product documents, technical and commercial proposals to expand new business. Requirement gathering and working with client to provide them with appropriate solutions within the product. Work with legal and accounts department to draw up contracts for the clients. Manage escalations and provide a solution within the given TAT. Ensure that the client experience is seamless when transitioning from pre-sales to sales and the implementation.

Senior Helpdesk Associate

NTT Data Pvt Ltd

Dec 2021 - Dec 2022Bengaluru

Catering to client requests by communicating with various stakeholders. Managing and escalating issues as appropriate. Being responsible for client success. Remotely logging into client systems and providing technical support. Interacting with clients via calls, emails and tickets. Ensuring the client complaints are resolved within the required time.

Business Development Manager

Srichend Software Pvt Ltd

Nov 2020 - Nov 2021Kolkata

Oversaw sales, marketing, and business development goals. Generating qualified opportunities for the company by prospecting and researching in the assigned region. (USA & UK). Researched the assigned accounts, and built an effective sales pipeline. Connect and initiate conversations with high-profile personnel of companies which have generated a lead. Be the face of the organization and pitch the products to the prospective companies. Work with marketing team to come-up with creative sales campaigns to gain attention from potential clients. Find opportunities to ideate and co-create, working with internal product & engineering teams to drive product strategy and roadmap. Responsible for growing relationships, revenue, product usage and adoption. Developed strategies for doing outreach to a new set of Clients. Preparing pitch decks, product documents, technical and commercial proposals to expand new business. Requirement gathering and working with client to provide them with appropriate solutions within the product. Work with legal and accounts department to draw up contracts for the clients.

Key Account Manager

Srichend Software Pvt Ltd

Apr 2020 - Nov 2020Kolkata

Handling Clients projects from USA, UK, Europe and Asia Pacific. Building E-commerce Website, Informatics Website, and Mobile Application for both Android and Mac. Handling Digital marketing projects (SEO, SMO, Affiliate Marketing). Handling the milestones of the project to make it live on time and financial part as per the timeline. Coordinating with the development team about the progress of the project as per the milestones.

Marketing Manager

A and A Agencies

Jan 2017 - Feb 2020Ernakulam

Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs, and developing field sales action plans. Coordinating with the sales team to achieve sales targets and Market Analyzing and planning to improve sales. Leading a sales team with a dynamic approach and ensuring that the annual revenue targets are achieved. Communicating and coordinating with client firms to achieve their marketing targets and goals.

Data Administrator

EXL Service PVT LTD

Apr 2016 - Dec 2016Ernakulam

Pulling data from CRM (IBS) server, Editing and vlookuping excel sheets, and Updating files in CRM (IBS) storage. Supporting the Canada KPMG team in creating and pulling reports from CRM (IBS). Scheduling meetings, and creating Agenda files and documents for the meeting.

Data Analyst

Oracle

Nov 2014 - Nov 2015Bengaluru

Filter and "clean" data, and review computer reports, printouts, and performance indicators to locate and correct code problems. Pulling data from the CXT server, Editing and vlookuping excel sheets and Updating files in CXT storage. Presenting data in charts, graphs, and tables, designing, and developing relational databases for collecting data and in some organizations, it also includes building or designing data input or data collection screens. Interpret data, analyze results using statistical techniques and provide ongoing reports.

Office Administrator

Nalanda Institute of computer engineering

Jun 2010 - Oct 2014Kollam

Accounts handling. Attendance controlling. Scheduling office works.

Education

Madurai Kamaraj University

Master in Business Administration

Marketing and HR

Jun 2016 - Mar 2018

Infotech Computers

Diploma in Computer Application

Jun 2009 - May 2010

University of Kerala

BSc

Computer Science, Software Development in ASP.net & C

Jun 2006 - Mar 2009

Govt. Higher Secondary School

HSE

Computer Science

Jun 2004 - Mar 2006

St. Stephens Higher Secondary School

SSLC

Jun 2003 - Mar 2004

Skills

Business Development and Lead Generation
B2B Sales and Marketing
Revenue Generation and Retention
Customer Relationship Management (CRM)
Marketing Strategy and Sales
Leadership
Salesforce (CRM)
HubSpot
Zoho
Client On-Boarding
Implementation and Client Adoption
Client Relations and Retention
Account Management
Client Management
Team Management
Escalation Management
Soft Skills and Employee Training
Microsoft Office
C
C++
JavaScript
ASP.NET
SQL
Python
Node JS
AngularJS