Sneha Jain
@snehajain
Senior Account Manager at GOOD CREATORS CO - A UNIT OF NYKAA GROUP
Kolkata, India
Sneha Jain is an experienced professional with expertise in account management, sales enablement, and digital marketing. She has held roles including Senior Account Manager and Founder & Managing Director. Her skills encompass marketing analytics, strategic planning, and social media management, complemented by experience managing complex logistics and customer grievance resolution.
Experience
Senior Account Manager
GOOD CREATORS CO - A UNIT OF NYKAA GROUP
Handling the finances and the entire marketing campaign of our client- amazon and providing them with Social Marketing Influencers for their Live programs.
Sales Enablement Executive
ZOMATO
Provide effective onboarding and training programs for sales representatives; Gather and relay feedback to continuously iterate on the enablement strategy; Handled emergency escalations at Zomato and customer grievance management; Managed logistics for restaurant bulk refunds and UPI-related and credit-based payment portal issues for India and UAE.
Social Investigator
CD External Team
Communicated with the target audience on social platforms to help grow the total followings; Synthesized the online presence of the company's brand and engage with users, strengthening customer relationships.
Founder & Managing Director
KAFTAAN
Successfully generated 9,000+ customized orders from all across India; Stimulated month on month growth of 20-25% consistently over a period of 3 years; Took a successful exit by getting acquired by another company in the same domain.
Education
St. Xavier’s College
PG Diploma in Mass Media and Communication
Patna Women's College, Patna University
Bachelors in Mass Communication
St. Joseph's Convent High School
Intermediate in Arts
Rose Bud
Matriculation