Samrat Sarkar

Phoned leads from referrals and telemarketing lists and asked appropriate questions to determine their needs and requirements. Cultivated lucrative relationships with customers by using active listening, strong communication and exemplary issue resolution skills. Identified valuable leads through several key methods, including social media, networking events and targeted marketing. Prepared reports and presentations detailing business development activities and outlining new initiatives. Oversaw maintenance of client notes on internal CRM system to facilitate future strategies and key results. Identified cross-selling opportunities through ongoing customer needs analysis. Researched prospective clients to develop and execute cold call lists. Closed long-term agreements through skilful negotiation.

Built new business partnerships to drive customer acquisition and generate revenue. Monitored competitors through multi-channel research strategies to best capitalise on market gaps or anticipate changes in customer interests. Assessed market conditions for potential opportunities and risk factors impacting promotional strategies. Executed successful marketing events, open houses and display shows for products. Leveraged CRM data to send targeted emails designed to increase sales. Responded to incoming requests for information or forwarded to appropriate individual. Sorted physical and digital information and sent to correct locations or personnel. Planned and executed new strategies to increase sales. Achieved month on month target. Contributed to mock-ups, email campaigns and social media campaigns. Helped with planning and hosting of marketing events. Managed over 100 customer calls per day. Assisted the Closing managers in closing property deals.