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ARNAB BOSE

@arnabbose

Inside Sales Team Lead at Byjus

Kolkata, India

ByjusHabra high school

Arnab Bose is a results-driven Sales Team Lead with 2 years of experience in developing strong relationships and boosting profits. He is skilled in B2B and B2C sales, lead generation, and pipeline management. Proficient in utilizing CRM systems like Salesforce and Leadsquared, he has a proven track record in account oversight, team leadership, and achieving new business targets.

Experience

Inside Sales Team Lead

Byjus

•Sep 2020 - Nov 2023•Kolkata, India

Maintained friendly and professional customer interaction. Educated customers on available process and services to increase sales. Generated monthly and annual sales report to determine growth and areas requiring improvement. Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention. Has both B2B & B2C experience. Experienced in Email marketing, international sales & upselling. Generated sales by prospecting leads, cold calling and closing deals. Generated new leads through account research, cold calling and e-mailing. Generated quality sales leads through cold calling to achieve new business targets. Worked on large multinational sales account both domestically and internationally. Currently working as a team manager. Customer support.

Education

Habra high school

Bachelor of Engineering

Engineering

Aug 2013 - May 2019

Skills

Ms-office (Ms word, Ms Excel, Manpower point)
Email marketing
Ameyo
Knowlarity
Leadsquared
Salesforce
Sales and Market development
Performance tracking and evaluation
Sales pipeline management
Strategic decision-making
Relationship development
Business planning
Lead generation
Client contact negotiations
Customer demographics understanding
Promotions planning skills
Market intelligence
Cross-cultural sales background
Team oversight
Sales training
Administrative support
Data base administration
Knowledge of finance (loan and emi)
Marketing
Team leadership
Problem solving
Training and development
Customer assistance
Account management
International sales
Customer success management