Shwetabh Rai

Provided strategic direction for the Software Sales division, overseeing the Middle East region. Responsibilities include leading and mentoring a high-performing team of 10 Sales Executives, engaging with top-level decision-makers, overseeing end-to-end ERP implementation, developing business partnerships, and generating an average annual revenue of $8 million.

Drove business development and sales growth by attracting buyers and sellers to the online platform. Managed global client engagement for international trade services, including customs documentation and shipping arrangements. Led global sales expansion and provided team management and mentorship.

Spearheaded lead generation through data mining and conducted targeted cold calling campaigns to e-commerce businesses in the United States. Specialized in selling tailored custom software development services and managed complete IT sales and outsourcing relationships.

Focused on selling simulation software for mobile devices to call centers in India. Developed and implemented sales strategies for the domestic call center market, engaging with potential clients and providing comprehensive sales support.

Provided comprehensive technical support for GPRS settings for Airtel subscribers. Responsibilities included addressing customer queries, conducting quality assurance checks, and collaborating with Airtel technical teams to resolve complex issues.