Kumar Kaushik

Mentored the team on cloud technology and software development sales; managed changes in highly competitive Small to Fortune 1000 accounts; strategized and increased strength of company’s relationship with existing customers & generated long-term value across the customer lifecycle through innovative market penetration strategies supported; Forecasted business & planned strategically to ensure sales & profitability of products, lines, or services, analysed business developments and monitored market trend.

Led day-to-day operations right from planning till execution; Supervised a team of 100+ in US Healthcare Process including Adjudication and Provider Maintenance; Spearheaded client SLAs, conducted periodic tactical & strategic reviews with teams and addressed concerns regarding service delivery; aligned service delivery with business objectives focusing on productivity & quality while maintaining TAT.

Generated new logos for Salesify lead generation processes.

Built two top 5 customers account from scratch focusing on customer performance contract needs, C level/ tech relationship, engineering collaboration, technical troubleshooting, and motivated for improved skills; Analysed new opportunities and managed end-to-end sales pipeline.

Developed the sales methodologies, tools and processes for company sales and service offerings.

Fronted US Healthcare & Health Insurance Processes including Adjudication and Provider Maintenance; Monitored different adjudication systems like QNXT, Facets and QicLink.

Generated leads from IT/ US Healthcare using various input methods including cold calling; Created various lead generation reports for managers review; Mentored a team of BDE, performed periodic tactical & strategic reviews with teams and addressed concerns to the BDM.