Shashank Dayananda

Led a team of 15 sales representatives to consistently achieve monthly sales targets, resulting in a 30% increase in revenue year over year. Developed and executed strategic sales plans that resulted in securing key accounts, contributing to a 20% expansion in client base. Implemented a new sales training program that improved sales team performance metrics by 25% within the first six months. Managed the collection of debts following delivery of services to clients and ensured that collections are made within the stipulated credit period. Utilized CRM software to track sales metrics and pipeline activity, achieving a 15% increase in conversion rates.

Led a team of 25 members in achieving a 60% increase in project completion ahead of schedule, resulting in 35% cost savings for the company. Motivating the team to achieve the organizational goals. Delegating tasks to team members. Implemented a new team training program that resulted in a 20% reduction in errors and a 15% increase in customer satisfaction scores. Conducting monthly performance reviews. Publishing the shrinkage, attrition report month on month basis. Created and developed a strategic plan to develop practices amongst team to support future projects.

Assisted senior analysts in gathering and analyzing business requirements for multiple projects, ensuring alignment with organizational objectives. Presented findings and recommendations to senior management, contributing to strategic decision-making processes. Conducted in-depth data analysis to derive actionable insights, resulting in a 20% increase in operational efficiency. Led cross-functional teams in the implementation of a new CRM system, reducing customer response time by 30%.

Generated new business with marketing initiatives and strategic plans. Established relationships with key decision makers within the organization to promote growth and retention. Identified and pursued valuable business opportunities to generate revenue and improve the bottom-line sales profit. Represented the company and promoted different products at conferences and industry events.

Managed end-to-end implementation of PeopleWorks for 10 clients, ensuring adherence to project timelines and budgets. Led requirement gathering sessions with stakeholders to capture business needs and translate them into technical specifications. Provided training sessions for client teams on using the new software, improving adoption rates by 30%. Collaborated closely with sales and support teams to resolve implementation issues and ensure smooth post-launch support.

Manage Foreign Exchange Cash Operations as per statute and RBI Guidelines. Driving Sales and Growing the Business for the branch. Catering Delivering Foreign Exchange to customers. Consistently ranked as the top sales performer, exceeding quarterly sales quotas by an average of 40%. Established mutually beneficial tie−ups with high end outlets to increase sales and visibility. Primary responsibility is to handle end to end corporate clients, Quotes, Contract review, and Invoice review, auditing, case management, handling team query, and Escalation management. Collaborated with marketing team to develop targeted campaigns that increased lead generation by 30%.

Own overall relationship with assigned clients, which includes adoption, ensuring Retention, identifying up selling potential, and driving customer satisfaction. Prospected and onboarded new clients, expanding client base by 20% annually. Negotiated contracts and agreements with clients, achieving a 30% conversion rate. Been part of migration, releases, enhancements, product upgrade pre−Sales, sales, on boarding support, monthly reviews with internal stakeholders and external Clients. Conducted competitive analysis and market research to identify industry trends and opportunities. Prepared Insights and metrics driven reports for clients regarding campaign management, event analysis and gap analysis. Utilized digital marketing analytics tools to track campaign performance and optimize strategies for ROI.

Identified internal and external training programs to address competency gaps by partnering with internal stakeholders regarding employee training needs. Organized, developed and sourced training programs to meet specific training needs by Liaising with subject matter experts regarding instructional design and developing training aids such as manuals and handbooks. Assisted the Instructors in logistics and negotiated with the vendors for their training requirements globally.