Saif Zaman
@saifzaman
Relationship Manager at ICICI Bank Ltd
Kolkata, West Bengal, India
Saif Zaman is a seasoned professional with 9 years of experience in Sales and Operations, specializing in banking and financial services. His expertise includes managing MIS reports, handling KYC and credit appraisal processes, and driving sales for personal and business loans. He is skilled in customer relationship management, team coordination, and utilizing Microsoft Office tools to ensure efficient operations.
Experience
Relationship Manager(Deputy Manager)
ICICI Bank Ltd
Managed branch operations and handled sales for Personal and Business loans. Duties included team handling (managing 7 people), following the credit appraisal process, coordinating with the Credit team, and educating DSA staff on company policies.
Senior Sales Associate
India Finance
Focused on selling Personal and Business loans by calling and visiting customers to educate them on loan procedures and documentation, and checking customer documents.
Process Associate
Wipro
Processed claims for a United States Health Insurance Company, maintained MIS, and checked medical and approval reports.
Senior Sales Executive Personal Loans
I Process Services India Private Limited
Managed personal loans sales, including customer calling, pitching, and visiting customer locations. Responsibilities involved checking KYC, CIBIL, and CAM, following the credit appraisal process, preparing daily Excel reports, and coordinating files from login to disbursement.
Operations Executive
Thriven Hospitals and Research Institute
Responsibilities included maintaining MIS reports, handling renewal premiums, data entry, KYC checking, processing policy documents, coordinating with branch back offices and vendors, managing company bills (Telephone, Internet, Electricity), and arranging travel tickets.
Education
Adi Ballygunge Vidyalaya
Class 10th (Madhyamik)
Completed under West Bengal Board of Secondary Education.
Modern School
Class 12th (Higher Secondary)
Completed under West Bengal Council Of Higher Secondary Education.
A.G.C. Bose College
Bachelors (B.A)
Completed under University of Calcutta.